How we protect your financial data

We designed WalletX so your everyday wallet entries stay on your device. When you pay for business features through Stripe, we use a dedicated, industry-trusted payment partner so sensitive card data never passes through or rests on our own servers in readable form.

We do not store full credit card numbers or sensitive banking credentials on our servers.

• Card and bank details are entered on Stripe-hosted or Stripe-secured flows, not saved by us as full account numbers.
• We only retain what we need to run your shop and reconcile payments (for example, business name, contact email, and payment status—not your full card number).
• We do not sell your payment or shop data to advertisers or data brokers.

Data collection (Stripe payments)

When you set up or operate a business in WalletX and pay through Stripe, we collect and use limited information that a typical business owner would expect:

• Business profile details you provide (such as shop or business name, contact email, and billing-related preferences).
• Transaction metadata needed to deliver the service (amount, currency, date, product or token purchased, and payment status).
• Identifiers Stripe and we use to link your account to a successful payment (for example, a Stripe customer or session ID).
• Support or fraud-prevention signals if you contact us about a payment issue.

Third-party sharing (Stripe)

We share transaction-related data with Stripe, Inc. (our payment processor) strictly to:

• Process your payment and deliver purchased business features or token balances.
• Prevent fraud, handle disputes, and meet applicable financial and tax regulations.
• Operate refunds or billing support when you or we initiate them through Stripe.

Security measures

Protecting payment data is a shared responsibility between WalletX and Stripe:

• Connections between your browser or app and our payment flows use industry-standard encryption (SSL/TLS).
• Card processing complies with PCI-DSS requirements through Stripe; WalletX does not handle raw card data on our servers.
• Access to business and billing records on our side is limited to what is needed to operate the service.

Your rights

As a business owner using WalletX, you can manage your data in practical, transparent ways:

• View and update shop and business profile information in the app (for example, under Business Setup or Settings) where those features are available.
• Review transactions tied to your business account within the app or via receipts and billing history we provide.
• Request correction or deletion of shop and transaction data held by us by emailing supportwalletx@jenoleap.co.uk. We will respond within a reasonable time and explain any data we must keep for legal or accounting reasons.
• For payments processed by Stripe, you may also use Stripe’s own tools (such as the customer billing portal, when offered) to manage payment methods and invoices according to Stripe’s policies.

Stripe’s own privacy notice

Stripe processes payment data under its own privacy policy. We encourage you to read it at https://stripe.com/privacy when you complete a Stripe checkout.